Privacy Policy – STEPS Clinic
At STEPS Clinic, we are fully dedicated to safeguarding the privacy and confidentiality of your personal and medical information. This Privacy Policy explains how we collect, use, manage, and protect your data when you interact with our website or utilize our healthcare services.
1. Information We Collect
We may collect the following categories of information:
Personal Details: Such as your name, phone number, email address, and date of birth.
Health Information: Including medical history, appointment details, prescriptions, and health records submitted via forms or booking systems.
Technical Data: Such as your IP address, browser type, and usage patterns when navigating our website.
2. How Your Information Is Used
We use the information you provide strictly for purposes related to your care and service experience, including:
Scheduling appointments and responding to inquiries.
Delivering and coordinating healthcare services.
Sending reminders, health notifications, or important clinic updates.
Enhancing our website functionality and user experience.
3. Data Sharing and Disclosure
Your personal data is never sold or shared for marketing purposes. We may share information only:
With authorized healthcare professionals directly involved in your treatment.
With secure third-party service providers (e.g., online appointment systems), under confidentiality agreements.
When required by law or for compliance with legal obligations.
4. Data Security Measures
We maintain strict administrative, technical, and physical safeguards to:
Prevent unauthorized access, disclosure, or modification of your information.
Ensure the secure storage and transmission of sensitive health data.
5. Your Rights
You are entitled to:
Access and review your personal information.
Request corrections or deletion of outdated or inaccurate data.
Withdraw consent for data usage, where applicable under relevant regulations.
6. Cookies and Website Analytics
Our website may use cookies or similar technologies to enhance your browsing experience. You may manage or disable cookies through your browser settings.
7. Updates to This Policy
This Privacy Policy may be updated periodically to reflect changes in our practices or regulatory requirements. The most current version will always be available on this page with the latest revision date.
8. Contact Us
For any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please reach out to us at: