Skip to content

Privacy Policy

Thank you for choosing STEPS Clinic. This Privacy Policy document contains types of information that is collected and recorded by stepspolyclinic.com and how we use it. By using our services, you consent to the practices described in this Privacy Policy.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in stepspolyclinic.com. This policy is not applicable to any information collected offline or via channels other than this website.

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

We may collect the following types of information when you interact with our services:

a. Personal Information:

  • Name
  • Contact Information (email address, phone number, address)
  • Date of Birth
  • Health Information (medical history, treatment records)
  • Insurance Information
  • Payment Information

b. Usage Information:

  • IP Address
  • Device Information (type, model, operating system)
  • Browser Information (type, version)
  • Log Data (pages visited, time spent on our website)

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

How we use your information

We may  use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Improve the quality of our healthcare services.
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud
  • Comply with legal obligations, court orders, or government regulations.

Information Sharing 

We may share your personal information with:

a. Healthcare Providers: To provide you with the best possible medical care, we may share your information with our healthcare professionals.

b. Third-Party Service Providers: We may engage third-party service providers to assist us with various services, such as payment processing and IT support.

c. Legal Obligations: We may disclose your information as required by law or in response to a court order.

Your Choices and Rights 

You have the right to:

a. Access Your Information: You can request access to the personal information we hold about you.

b. Correct Inaccuracies: You can request corrections to any inaccuracies in your information.

c. Delete Your Information: In certain circumstances, you can request the deletion of your personal information.

d. Opt-Out: You can opt-out of receiving marketing communications from us.

  • Data Security We implement measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, access controls, and regular security assessments.

Cookies and Web Beacons

Like any other website, stepspolyclinic.com uses “cookies”. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of stepspolyclinic.com.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on stepspolyclinic.com, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that stepspolyclinic.com has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

stepspolyclinic.com’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

Data Security

 We implement measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, access controls, and regular security assessments.

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

stepspolyclinic.com does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.

STEPS Clinic 

Amman Street, Al Nahda 2,

P.O.Box: 7832

Dubai, United Arab Emirates

+971 585909655

info@stepspolyclinic.com

We are committed to protecting your privacy and ensuring the confidentiality of your personal information. Thank you for trusting us with your healthcare needs.